Quality customer service is critical to us.
Contact Customer Service: (734) 968-6534
Toll-free: (866) 505-6855
Our designated Customer Service Specialist is available Monday – Friday between 8:30 a.m. and 5:00 p.m. After-hours calls are returned within one business day. In addition, an Oakdale Recovery Center supervisor is on call
24/7 to receive urgent messages.
Oakdale Recovery Center’s management and staff are constantly working on improving our services. The success of our improvement efforts includes our commitment to leadership involvement, data-informed practice, use of statistical tools, and prevention. To best serve our patients, their families and loved ones, we proudly engage in rigorous and ongoing quality management practices that follow the framework:
Find a Process to Improve
Organize to Improve
Clarify Current Knowledge of the Process
Uncover Causes of Process Variation or Poor Quality
State Plan Do Check Act (PDCA)